Every day, more companies embrace artificial intelligence (AI) to improve and refine their operations, such as providing better customer service or optimizing processes. Integrating AI with human resources (HR) software brings various benefits, from streamlining recruitment to improving employee management.
AI is a set of technologies developed to simplify people’s lives. Although its adoption is becoming more generalized, many business owners and CEOs resist implementing it. If you have not yet integrated AI into your HR software, here are five of the best benefits:
1. Faster Recruitment Process
Hiring new personnel can be an arduous job, especially when companies have unexpected employees leaving or need to engage the services of foreign professionals, either on a full-time basis or as international independent contractors.
Whichever hiring model you choose –internal, outsourced or embedded–, the recruitment process can be streamlined when AI is integrated into HR software. For example, designing an advert for a vacancy, selecting the most complete profiles, and managing communication with candidates are all much quicker with technology tools.
2. Reduces Bias In The Hiring Process
Nowadays, organizations are working to implement DEI (diversity, equity, and inclusion) strategies to have more inclusive and discrimination-free teams. AI recruitment tools can help to avoid gender, age, origin, or preference biases.
These software solutions can identify the best candidates through filters applied by HR staff to fill a vacancy only based on information such as knowledge, soft and hard skills, and experience. Even the candidates’ names may be unknown until the interview phase. This eliminates both conscious and unconscious bias.
3. Optimizes Candidate And Recruiter Experience
By integrating artificial intelligence into the software used by the HR department, for recruitment and employee management, the user experience of both candidates/staff and HR members can be optimized.
User-friendly software facilitates communication and integrates essential but handy functions such as file sharing, call scheduling, and chatbots for faster response. It also gives the company a reputation as a leading-edge organization with technological tools for hiring and coordinating personnel. This day-to-day small assistance leads to improved morale.
4. Improves Data Analysis
Artificial intelligence makes it possible to analyze considerable amounts of data in much less time than it would take a person and compare it with others produced within the industry. Therefore, when AI is integrated into HR software, it helps to process valuable information quickly and smoothly. As a result, it enables better decisions to be made, as HR staff can assess situations such as hiring costs and reduce related risks before hiring more people.
Analyzing this information will help internal recruiters identify patterns and trends. It also helps to obtain metrics within the HR department and estimate the effectiveness of implemented strategies, among other processes that require constant evaluation. There may also be important information that AI can spot where humans have missed it.
5. Better Employee Management
Employee management, building and maintaining healthy relationships with employees, as well as monitoring their daily labor and measuring progress, is a daily task of the HR department. Some related tasks are the administration of payroll, work schedules, vacations, insurance, sick leave, and turnover.
These administrative activities are time-consuming. By fully integrating AI into HR software, many of these tasks can be automated. This then allows staff to focus on other processes, such as linking the different areas of the company and the organization’s relationship with other businesses from the same industry.